Need help?
Frequently Asked Questions
Yes! We'd love to welcome you to our showroom.
3415 Roger Stevens Dr., North Gower, Ontario
Store Hours
- Thursday & Friday: 12:00 PM – 6:00 PM
- Saturday & Sunday: 12:00 PM – 5:00 PM
If these hours don't work for you, send us a message—we'll do our best to arrange a visit that fits your schedule.
Absolutely.
Most products include detailed size guides and EU, US, and Canadian size conversions. If you're between sizes or would like personalized advice on clothing, helmets, or horse gear, we're happy to help.
Reach us here or email info@hausofconcord.com.
We aim to make returns and exchanges as straightforward as possible.
Simply email info@hausofconcord.com with your order number, the item you'd like to return or exchange, and the reason for your request. We'll reply with the next steps.
For full details, please see our Return & Exchange Policy.